Financial Protection System under MLC 2006 Standard A1.4.5(c)(vi)
Company: STARNAV Ltd.
1. Purpose
In accordance with the Maritime Labour Convention, 2006 (MLC 2006), Standard A1.4.5(c)(vi), the Company maintains a financial protection system designed to compensate seafarers for monetary losses that may arise due to the failure of the Recruitment and Placement Service (RPS) or the relevant Shipowner to fulfil their obligations under the Seafarers' Employment Agreement (SEA).
The Company has established a dedicated blocked deposit account as a financial protection mechanism for this purpose.
2. Your Right to Compensation
You may be entitled to submit a claim for compensation if you suffer a documented monetary loss resulting from the failure of the Company or the relevant Shipowner to meet obligations under the recruitment process or your Seafarers' Employment Agreement.
Examples of compensable losses may include:
- travel expenses incurred as a result of the failure to fulfil contractual obligations;
- visa expenses;
- medical examination expenses;
- accommodation expenses incurred as a result of the failure to fulfil contractual obligations;
- other documented financial losses directly related to the recruitment process or employment agreement.
3. How to Submit a Claim
Claims may be submitted:
- by e-mail;
- by registered mail;
- in person at the Company's office.
The claim should contain:
- your full name and contact details;
- a description of the circumstances;
- the amount claimed;
- supporting documents and evidence, where available.
Supporting documents may include:
- copy of the Seafarers' Employment Agreement;
- travel tickets;
- invoices and receipts;
- bank statements;
- correspondence relevant to the claim;
- other supporting documentation.
4. Claim Assessment Period
Upon receipt of your claim:
- the Company will acknowledge receipt within five (5) working days;
- the claim will be reviewed and assessed;
- a written decision will normally be issued within thirty (30) calendar days after all required documentation has been received.
If additional information is required, you will be notified accordingly.
5. Payment of Approved Claims
Where a claim is approved, compensation will normally be paid by bank transfer within ten (10) working days from the date of the approval decision.
6. Contact Person
For questions regarding this financial protection system or for submission of claims, please contact:
Contact Person for MLC Compensation Claims: Petar Apostolov
Position: Manager
Telephone: +359 56 521 002
E-mail: claims@starnav.eu
Address: 13, Transportna Str., Condosko Business Center, office 21, 8000 Burgas, Bulgaria
Office Hours: 09:00 – 18:30
News
